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Questions & Answers

Discover the answers to common inquiries regarding our entire product lineup, your orders, services, shipping details, returns, and additional topics on our comprehensive FAQ pages, curated by our Customer Team.

Item Details & Care

The pajama set is made from 95% polyester and 5% spandex, providing durability, elasticity, and a comfortable fit. The collar is either 100% polyester or 100% cotton, depending on the color option.

The set features a relaxed, oversized fit with no sleeve seams, which gives the garment a cozy and comfortable feel throughout the night.

No, the collar cannot be customized. It is available in black or white options, made from either 100% polyester or 100% cotton.

The set features a relaxed fit, designed for comfort and ease of movement, making it perfect for lounging or sleeping.

Machine wash the pajama set in cold water (max 30°C or 90°F). Do not tumble dry, bleach, or dry clean. Iron or steam at low heat if needed.

The pajama set features an elastic and soft waistband, providing a comfortable fit that stays in place throughout the night.

The fabric is generally safe for most skin types, but if you have specific sensitivities to synthetic materials, please consider this before purchasing.

The fabric is designed to retain its shape and size, so with proper care, the pajama set should not shrink after washing.

The pajama set is available in sizes S, M, L, XL, and 2XL. Please refer to our size chart for specific measurements.

Ordering Queries

Simply browse our selection, choose the item you’d like, select any options, and click “Add to Cart.” When you’re ready, go to your cart and click “Checkout” to complete your order.

No, you can proceed as a guest without an account. However, creating one allows you to keep track of your orders and save your details for future purchases.

We accept various payment methods, including credit and debit cards, PayPal, and other secure payment gateways.

You’ll receive a confirmation email with your order summary after placing it. If you don’t receive it, please check your spam folder or contact our support team.

Yes, items in your cart will remain there until you complete your purchase or remove them. Remember to log in to your account to save your cart.

Yes, we utilise secure payment gateways to encrypt your information, ensuring your payment details are safe.

Yes, you will receive a confirmation email once your order has been processed, detailing the next steps.

Yes, you can delete your account and all personal information directly from your account dashboard on our website. If you need assistance, feel free to contact our customer support team. Please note that once your account is deleted, you will lose access to your order history.

Delivery, Returns, and Refunds

We provide various shipping methods depending on your location and the item. For specifics, please see our Shipping page.

Delivery times depend on your location and chosen shipping option. More details can be found on our Shipping page.

Yes, once your order has been dispatched, you will receive tracking details via email.

We accept returns within 30 days for items that are unused and unopened. Please note that personalised items cannot be returned. More information is on our Returns & Refunds page.

If you’ve provided an incorrect address, we cannot cover the costs of returning or reshipping the item. Please check your address before finalising your order.

Refunds will be processed within 5-7 business days once we receive the returned item. You’ll be notified via email when this is done.

Yes, we ship internationally! The time and cost of delivery will depend on your location. For more details, see our Shipping page.

Yes, international orders may incur customs duties and taxes, which will be the customer’s responsibility.

Unfortunately, we do not offer exchanges. You may return the item and place a new order instead.

We offer various shipping methods depending on your product and location. Please visit our Shipping page for further details.

Stylish custom women’s pyjamas, short pajamas, and sleepwear for ultimate comfort and style.